Shipping Policy
At Zenohub, we're dedicated to making your journey, from our warehouse to your front door, as smooth and efficient as possible. We understand the importance of receiving your new travel accessories in time for your next adventure.
1. Order Processing
All orders are processed and shipped from our U.S. warehouse. Please allow 1-3 business days for our team to prepare your order for shipment. You will receive a confirmation email with a tracking number as soon as your order ships.
2. Shipping Methods & Estimated Delivery Times
We offer two reliable shipping options to get your gear to you on time. Please note that delivery times are estimates and do not include the 1-3 business day processing time.
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Standard Shipping:
- Cost: Free
- Estimated Delivery: 5-7 business days
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Expedited Shipping:
- Cost: $12.99
- Estimated Delivery: 2-3 business days
3. International Shipping
Currently, we only ship within the United States. We are working to expand our shipping capabilities to serve our global community of travelers.
4. Damaged or Lost Packages
We take great care in packing your order, but if your package arrives damaged or gets lost in transit, please contact our customer support team at support@zenohub.store immediately. We'll work with the shipping carrier to resolve the issue and ensure you receive your items.
Your adventure starts here, and we're committed to getting you there with the right gear.